Dear Customers,

We hope you are doing well today. As part of our commitment to provide a quality hosting service, we’re notifying you of upcoming scheduled maintenance affecting your hosting service with us. Please read the details below carefully:


Maintenance type:



Reason for Maintenance:

We have had notification from our power provider, that there will be some unavoidable downtime with regards to the power feeds to our racks. They are upgrading the backend LV distribution board, and as such there will be an outage period whilst our rack power is moved to the new LV board. The current date for this change is Saturday 6th February with up to 4 hours of a power outage. Taking place between 12:00 and 16:00 (GMT). 



There will be 2 separate downtimes on the 6th of February. The first one will start at 9:00 AM (GMT) and will last for around 30-45 minutes. During this downtime, we first power down all servers and move them to a temporary power feed so that the provider can work on replacing the LV distribution board. The second downtime will occur at 17:00 PM (GMT) and again will last for around 30-45 minutes. During downtime, we will move the servers back to the primary power feed. 


Time of Maintenance:

First Outage: Saturday, 6th Feb: 9:00AM GMT

Second Outage: Saturday, 6th Feb: 17:00PM GMT


Thank you so much for taking the time to review this notice. If you have any questions or concerns about this scheduled procedure, please don't hesitate to contact our staff for more details. 



Thursday, February 4, 2021

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